Employee benefits can seem like a labyrinth, but they don’t have to. Take solace in a team designed to guide you every step of the way.
In a volatile world, people want reassurance that their employee benefits are working for them—for the sake of their wallets and their peace of mind. BKS’ licensed Advocacy Analysts are here to help. The Employee Care Center mission is to provide timely and accurate resolutions for your specific needs.
Our HIPAA certified and compassion trained Advocates are your number one liaison for claims resolution, benefits enrollment assistance, benefits education, and healthcare decision support. The ECC Team is available to you throughout the year—open enrollment or not. We provide guidance on how to access carrier sites to order ID cards, find in-network providers, assist with escalated claims, and advocate on your behalf.