Insurance Company Contacts for Payments and Claims

Private Insurance

Claims Phone: 800.945.7461

Online Payments
Credit Cards Accepted: All
Phone: 800.444.6161
NAIC Insurer Code:26417
EFT: Yes

Payments by Mail:
ACE PRS
PO Box 94836
Cleveland, OH 44101
Overnight Payments:
ACE PRS
Cashiers Department
616 Idaho St.
Salem, VA 24153

Please note: ACE claims are now being serviced by Chubb.

Claims Phone: 800.945.7461

Online Payments
Credit Cards Accepted: All
Phone: 877.490.7427
NAIC Insurer Code: 22667
EFT: Yes

Payments by Mail:
ACE USA Marine
Dept CH14089
Palatine, IL 60055
Overnight Payments:
Chicago Regular Lock Box
Attn: Box 14089
5505 N. Cumberland Ave #301
Chicago, IL 60656

Please note: ACE claims are now being serviced by Chubb.

Claims Phone: 866.274.5677

Online Payments
Credit Cards Accepted:
Visa/Mastercard
Phone: 866.274.8765
NAIC Insurer Code: 10872
EFT: No

Payments by Mail:
ASI
PO Box 33018
St. Petersburg, FL 33733
Overnight Payments:
ASI
11001 Roosevelt Boulevard North, Suite 1400
St. Petersburg, FL 33716

Claims Phone: 800.346.0346

Online Payments
Credit Cards Accepted: All
Phone: 800.288.8740
NAIC Insurer Code: 18988
EFT: Yes

Payments by Mail:
Auto Owners
PO Box 30315
Lansing, MI 48909
Overnight Payments:
Auto Owners
6101 Anacapri Boulevard
Lansing, MI 48917

Claims Phone: 877.254.6819

Online Payments
Credit Cards Accepted: All
Phone: 800.233.1131
NAIC Insurer Code: 18988
EFT: No

Payments by Mail:
Auto Owners Flood Insurance
PO Box 912398
Denver, CO 80291
Overnight Payments:
Auto Owners Flood Center
1700 Lincoln Street Lower Level 3, MAC C7300-L35
Denver, CO 80274

Claims Phone: 888.760.9195

Lexington (AIG – PC Select)
Claims Phone: 800.931.9546

Online Payments
Credit Cards Accepted:
Visa/Mastercard/AMEX
Phone: 866.856.6855
NAIC Insurer Code: 19402
EFT: Yes
For Watercrafts:
AIG PCG Watercrafts
PO Box 601148
Pasadena, CA 91189

Payments by Mail:
AIG PCG
PO Box 35423
Newark, NJ 07193
Overnight Payments:
JP Morgan Chase
Lock Box 35423
Attn: New York Image Lock
Box Processing #4
Chase Metro Tech Center,
7^th Floor
East Brooklyn, NY 11245

Claims Phone: 800.826.4919

Online Payments
Credit Cards Accepted: All
Phone: 877.295.9623
NAIC Insurer Code: 19402
EFT: No

Payments by Mail:
Travel Guard
Attn: Processing
3300 Business Park Drive
Stevens Point, WI 54482

Claims Phone: 800.252.4670

Online Payments
Credit Cards Accepted: All
Phone: 800.682.4822
NAIC Insurer Code: 20281
EFT: Yes

Payments by Mail:
Chubb
PO Box 7247-0180
Philadelphia, PA 19170
Overnight Payments:
Chubb
Attn: Cash Unit
202 Hall’s Mill Road (CPI)
Whitehouse Station, NJ 08889

Claims Phone: 866.411.2742

Online Payments
Credit Cards Accepted: None
Phone: 888.685.1555
NAIC Insurer Code: 10064
EFT: Yes

Payments by Mail:
Citizens
PO Box 17850
Jacksonville, FL 32245
Overnight Payments:
Citizens Service Center
Payment Services Dept.
301 W Bay Street
Suite 1300
Jacksonville, FL 32202

Claims Phone: 1.800.638.6620, select option 2

Online Payments (payments processed by agent only)
Credit Cards Accepted: All
Phone: 800.638.6620
NAIC Insurer Code: N/A
EFT: Yes

Payments by Mail:
FEMA Flood Payments
PO Box 790348
St. Louis, MO 63179
Overnight Payments:
NFIP Servicing Agent
c/o National Flood Services
7701 College Blvd.,
Suite 200
Overland Park, KS 66210

Claims Phone: 800.725.9472

Online Payments
Credit Cards Accepted: All
Phone: 1.800.820.3242
NAIC Insurer Code: 11523
EFT: Yes

Payments by Mail:
Wright Flood
PO Box 33003
St. Petersburg, FL 33733-8003

Overnight Payments:
801 94th Ave. North
Suite 100
St. Petersburgh, FL 33702

Claims Phone: 888.347.3428

Online Payments
Credit Cards Accepted:
Visa/Mastercard
Phone: 866.386.3932
NAIC Insurer Code: 21873
EFT: Yes
Payments by Mail:
Fireman’s Fund
Dept 0002
Palatine, IL 60055

Overnight Payments with Payment Stub:
Fireman’s Fund
c/o Mellon Bank
Attn: Retail Box 0002
5505 North Cumberland Avenue, Suite 307
Chicago, IL 60656
Overnight Payments:
Fireman’s Fund
Attn: Cashiers
3^rd Floor
1 Progress Point Parkway
O’Fallon, MO 63368

Please note: FFIC claims are now being serviced by Chubb.

Claims Phone: 1.800.252.4633

Online Payments
Credit Cards Accepted:
Visa/Mastercard
Phone: 877.872.8737
NAIC Insurer Code: 02986
EFT: Yes

Payments by Mail:
Travelers
PO Box 660307
Dallas, TX 75266
Overnight Payments:
Travelers
Attn: Pl 660307
1500 Dragon Street, Suite A
Dallas, TX 75207

Claims Phone: 800.922.4050

Online Payments
Credit Cards Accepted: All
Phone: 800.747.5348
NAIC Insurer Code: N/A
EFT: Yes

Payments by Mail
Hagerty
PO Box 1303
Traverse City, MI 49685
Overnight Payments:
Hagerty
141 Rivers Edge Drive #200
Traverse City, MI 49685

Claims Phone: 800.628.0250

Online Payments
Credit Cards Accepted:
Visa/Mastercard
Phone: 800.922.8427
NAIC Insurer Code: 22292
EFT: Yes

Payments by Mail:
Hanover Insurance
PO Box 580045
Charlotte, NC 28258
Overnight Payments:
Hanover Insurance
Attn: Retail Lock Box
PO Box 580045
5130 Parkway Plaza Boulevard
Charlotte, NC 28217

Claims Phone: 800.759.8656

Online Payments
(Access PIN can be found on renewal invoice)
Credit Cards Accepted: All
Phone: 800.637.3846
NAIC Insurer Code: 37478
EFT: Yes

Payments by Mail:
Hartford Fire Insurance Company
Flood Processing Center
PO Box 731178
Dallas,
Overnight Payments:
NFS Flood Insurance
555 Corporate Drive
Kalispell, MT 59901

Claims Phone: 855.415.7120

Online Payments
Credit Cards Accepted:
All except AMEX
Phone: 855.620.9978
NAIC Insurer Code: 14407
EFT: No

Payments by Mail:
Heritage Insurance
c/o Bank of Tampa
PO Box 22007
Tampa, FL 33622
Overnight Payments:
Heritage Insurance
c/o Bank of Tampa Remittance Department
4503 Woodland Corporate Boulevard, Suite 100
Tampa, FL 33614

Claims Phone: 866.324.3138

Credit Cards Accepted:
N/A (Pay by mail only)
Phone: 866.324.3138
NAIC Insurer Code: N/A
EFT: N/A (Pay by mail only)

Payments by Mail:
Homeowners Choice Inc.
PO Box 23177
Tampa, FL 33623
Overnight Payments:
Homeowners Choice Inc.
5300 West Cypress Street, Suite 100
Tampa, FL 33607

Claims Phone: 727.322.4970

Credit Cards Accepted:
N/A (Agency billed only)
Phone: 727.561.4855
NAIC Insurer Code: 12944
EFT: N/A (Agency billed only)

Please Make Payments by Mail to BKS Tampa Office:
4010 W Boy Scout Blvd
Suite 200
Tampa, FL 33607

Claims Phone: 727.576.1536 ext. 5024

Credit Cards Accepted:
MasterCard and VISA
Phone: 727.576.1536
NAIC Insurer Code: N/A
EFT: Yes

Payments by Mail:
Johnson & Johnson
PO Box 162867
Atland
Overnight Payments:
Johnson & Johnson
200 Wingo Way St. 200
Mt. Pleasant, SC 29464

Claims Phone: 866.281.2242 (option 1)

Online Payments
Credit Cards Accepted: VISA, MasterCard & Discover
Phone: 800.711.9386
NAIC Insurer Code: 12954
EFT: Yes

Payments by Mail:
Policy Processing Center
P.O. Box 9190
Marlborough, MA 01752-9190
Overnight Payments:
ATTN: Premium Services
325 Donald Lynch Blvd., Ste 115
Marlborough, MA 01752

Flood

Claims Phone: 800.765.9700

Online Payments
Credit Cards Accepted: All
Phone: 866.931.1306
NAIC Insurer Code: 33162
EFT: Yes

Payments by Mail:
Bankers Insurance Company
PO Box 33011
St.
Overnight Payments:
Olympus Flood
11101 Roosevelt Boulevard North
St. Petersburg, FL 33716

Claims Phone: 800.765.9749
800.787.5677 (Flood, option 1)

Online Payments
Credit Cards Accepted: All
Phone: 866.667.9739
NAIC Insurer Code: 18058
EFT: Yes

Payments by Mail:
Philadelphia Flood
PO Box 2057
Kalispell, MT 59903
Overnight Payments:
Philadelphia Flood
555 Corporate Drive
Kalispell, MT 59901

Please contact BKS to make an immediate payment. $25 fee applies for credit cards or $3 using EFT.
Claims Phone: 813.286.3730
877.254.6819 (Flood)

Credit Cards Accepted:
All
Phone: 877.313.1824
NAIC Insurer Code: N/A
EFT: Yes

Payments by Mail:
Prepared
PO Box 162244
Altamonte Springs, FL 32716
Overnight Payments:
Prepared
1715 N. Westshore Blvd. #930
Tampa, FL 33607

Claims Phone: 800.925.2886

Online Payments
Credit Cards Accepted:
All except AMEX
Phone: 877.776.2436
NAIC Insurer Code: 13687
EFT: Yes

Payments by Mail:
Progressive
PO Box 105428
Atlanta, GA 30348-5428
Overnight Payments:
Progressive
6300 Wilson Mills Road PF
Mayfield Village, OH 44143

Claims Phone: 888.813.7873

Online Payments
Credit Cards Accepted:
All except Discover
Phone: 888.813.7873
NAIC Insurer Code: 13204
EFT: Yes

Payments by Mail:
PURE HNW Ins
PO Box 95000-2655
Philadelphia, PA 19195
Overnight Payments:
PURE HNW Ins
Attn: Accounting
44 South Broadway, Suite 301
White Plains, NY 10601

Claims Phone: 800.444.0406

Online Payments
(New and renewal policies can be paid online. Invoice will provide login information)
Credit Cards Accepted: All
Phone: 866.302.7925
(Renewal payments may only be called in)
NAIC Insurer Code: 13056
EFT: Yes

Payments by Mail:
FAIA-RLI
PO Box 16579
Tallahassee, FL 32317

Claims Phone: 800.332.3226

Online Payments
Credit Cards Accepted: All
Phone: 888.723.3260
NAIC Insurer Code: 24740
EFT: Yes

Payments by Mail:
Safeco
PO Box 6476
Carol Stream, IL 60197
Overnight Payments:
Safeco
2012 Corporate Drive, Suite 108
Naperville, IL 60563

Claims Phone: 404.751.4400

Credit Cards Accepted:
All except AMEX
Phone: 404.751.4400
NAIC Insurer Code: N/A
EFT: Yes

Payments by Mail:
Seacoast Brokers
PO Box 403134
Atlanta, GA 30384
Overnight Payments:
Seacoast Brokers
LB # 403134
6000 Feldwood Road
College Park, GA 30349

Claims Phone: 800.748.2030

Online Payments
Credit Cards Accepted: None
Phone: 800.748.2030 (option 2)
NAIC Insurer Code: 11844
EFT: Yes

Payments by Mail:
St. Johns
Attn: Payment Processing
PO Box 1779
Columbia, SC 29202
Overnight Payments:
St. Johns
Attn: Payment Processing
1501 Lady Street
Columbia, SC 29202

Claims Phone: 866.722.4995 (option 1)

Online Payments
Credit Cards Accepted: None
Phone: 866.875.7342
NAIC Insurer Code: 14166
EFT: Yes

Payments by Mail:
Southern Fidelity
PO Box 31207
Tampa, FL 33631
Overnight Payments:
Southern Fidelity
Attn: Payment Processing – SFPC
4700 140^th Avenue North,
Suite 106
Clearwater, FL 33762

Claims Phone: 888.437.0373 (option 3)

Credit Cards Accepted:
Visa/Mastercard/Discover
Checks Accepted
Phone: 800.418.2726
NAIC Insurer Code: N/A
EFT: No

Payments by Mail:
TAPCO
PO Box 286
Burlington, NC 27216
Overnight Payments:
TAPCO
3060 South Church Street
Burlington, NC 27215

Claims Phone: 800.252.4633

Online Payments
Credit Cards Accepted:
Visa/Mastercard
Phone: 800.550.7716
NAIC Insurer Code: 02986
EFT: Yes

Payments by Mail:
Travelers Personal Insurance Group
PO Box 660307
Dallas, TX 75266
Overnight Payments:
Travelers Personal Insurance Group
1 Tower Square
Hartford, CT 06183

Claims Phone: 800.216.3711

Online Payments
Credit Cards Accepted:
All except Discover
Phone: 800.342.3407
NAIC Insurer Code: 11027
EFT: Yes

Payments by Mail:
Tower Hill Insurance Group
PO Box 865001
Orlando, FL 32886
Overnight Payments:
Tower Hill Insurance Group
Lock Box Services, Lock Box 865001
11050 Lake Underhill Road
Orlando, FL 32825

Claims Phone: 800.861.4370 (option 2)
Flood Claims Phone: 800.637.3846 (option 3)

Online Payments
(EFT payment only)
Credit Cards Accepted:
Visa/Mastercard
Phone: 800.295.8016
NAIC Insurer Code: 10969
EFT: Yes

Payments by Mail:
United Insurance
PO Box 31512
Tampa, FL 33631
Overnight Payments:
United Insurance
Attn: Accounting Department
100 Paramount Drive, Suite 100
Sarasota, FL 34232

Claims Phone: 800.425.9113 (option 2)

Online Payments
Credit Cards Accepted: None
Phone: 800.425.9113
NAIC Insurer Code: 10861
EFT: Yes

Payments by Mail/ Overnight:
Universal Insurance
1110 West Commercial Boulevard, Suite 300
Ft. Lauderdale, FL 33309

Claims Phone: 888.875.5231

Online Payments
Credit Cards Accepted:
All except Discover
Phone: 866.632.2003
NAIC Insurer Code: 25895
EFT: Yes

Payments by Mail:
USLI
PO Box 62778
1800 Washington Boulevard
Baltimore, MD 21264
Overnight Payments:
USLI
MNT Bank
C/O USLI, Box 62778
1800 Washington Boulevard
Baltimore, MD 21230

Claims Phone: 866.279.0698 – Please select option 6

	Claims Phone: 800.282.1446 Payments Phone: 800.282.1446
	Claims Phone: 800.245.1505 Payments Phone:866.931.1306
	Claims Phone: 866.277.9871 Payments Phone: 866.277.9871
	Claims Phone: 616.890.0457 Online Payments
	Claims Phone: 1.800.293.2532 Payments Phone: 1.800.293.2352
	Claims Phone: 877.994.8368 Payments Phone:877.229.2244
	Claims Phone(Hurricane): 866.673.0623 Non-hurricane: 800.675.0145Online Payments
	Claims Phone: 866.962.7373 Payments Phone: 866.962.7373
	Claims Phone: 800.505.3274 Payments Phone: 800.505.3274
	Claims Phone: 855.473.6410 Payments Phone: 800.427.4661
	Claims Phone: 855.252.4615 Payments Phone: 877.858.7445
	Claims Phone: 844.388.5677 Online Payments
	Claims Phone: 877.505.3040 Payments Phone: 800.262.1780