Employee Communications
Investing resources in employee education is a critical component of a comprehensive benefits strategy. The way that employers communicate benefits information to employees has a tremendous impact on how well the programs are understood, utilized and perceived by employees.
We work with each client to provide a customized communication strategy that reminds employees about the value of their benefits throughout the year. Our strategy is tailored to the unique needs of each workforce, focusing on not only the insured benefits, but also benefits such as PTO, leave of absences, holidays, retirement plans, and other distinctive benefits specific to your organization (i.e. casual attire, flexible work schedules, company picnics, etc.). Our multi-level approach includes:
Visually Appealing Collaterals
- A theme that brands all benefits communications throughout the year
- Recruiting collaterals
- Benefits guides for new hires and for open enrollment
- Communication campaigns to highlight benefits
- Promotional posters
- Payroll stuffers or technology based equivalent
Technology Tools and Resources
- Educational videos available on-demand
- Webinars
- Employee surveys to obtain feedback about benefit offerings
- Decision-making support
- Promoting mobile apps
Dedicated Support
- Dedicated call center resources (bi-lingual)
- Benefits training for management and HR colleagues
- Advocacy for claims support
On-Site Presence
- On-site benefit enrollment meetings
- Interactive benefit workshops
- Health and wellness events
In the current environment of rising healthcare costs, implementing an effective benefits communication strategy is a low cost, high return investment that will positively transform the culture of an organization and lead to an increase in overall employee engagement.